Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@mammamiascloset.com. Once we have been contacted we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

A refund relating to a non-return should process between 1-3 days depending on your credit card provider. A refund related to a returned product will be processed 1-3 days after the item is delivered to the returned destination and then credit card provider processing time will apply.

You can always contact us for any return question at support@mammamiascloset.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return. We will refund to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.